Build Your ZipDeal
Select modules below to add them to your workflow. Click + on any module to get started.
My ZipDeal Workflow
Available Modules
Dealer Personal Greeting
Customer Experience
Accessories
Revenue Generation
Schedule First Service
Loyalty & Retention
Sales Referral Collector
Revenue Generation
Pre-Finance Interview
F&I Optimization
F&I Product Education Videos
F&I Optimization
Fraud & ID Verification
Compliance & Security
Pre-Sign F&I Documents
F&I Optimization
Customer Experience Survey
Customer Experience
OEM App Download Assistant
Customer Experience
Insurance Quote Comparison
Revenue Generation
Collision Center Introduction
Revenue Generation
CSI/NPS Score Builder
Customer Experience
Social Media & Review Boost
Marketing Insights
Pre-Set Radio Stations & Marketing Insights
Marketing Insights
Biometric ID Scanning
Compliance & Security
Digital Delivery Checklist
Customer Experience
Automated Review Generator
Marketing Insights
Careers Interest Collector
Marketing Insights
Custom Module Development
Customer Experience
CSI/NPS Score Builder
The Problem
CSI and NPS scores often reflect issues that could have been resolved if identified earlier in the process.
The Solution
Proactive satisfaction monitoring with real-time issue identification and resolution workflows to optimize customer experience.
The Impact
Improves CSI scores by an average of 2.3 points and increases NPS scores through proactive issue resolution.
Did You Know:
- A 1-point CSI improvement can increase manufacturer incentives by $50,000+ annually
- Proactive issue resolution prevents 89% of negative reviews
- 2.3-point improvement typically moves dealerships into top performance tiers